Jason J.'s Customer Review

August 20, 2024 Verified Buyer

Review

The fire extinguishers that I bought were sold as functional, but were not. Bought 4, 2 were functional, 2 were not.

KingSurplus Response

Hi Jason, we’re very sorry this happened. We’re happy to provide a refund or an exchange. We show this order is from 6/4/24. We just tried to give you a call to resolve. We’re happy to make this right by you. Please call me directly at 830-500-3156. Edit: Tried calling several times to assist, please call us back. Thank you. Edit: we’ve reach out via email, call and text a multitude of times. We are very willing to assist and make this right. Please reach out to us.

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