Brian L.'s Customer Review

June 16, 2025 Verified Buyer

Review

I have not received my order as you stated in your last message that it would be delivered by today………

KingSurplus Response

Hey Brian, You’re right. We checked the tracking for all 3 with USPS and they haven’t arrived. That was their estimated date of delivery. It still shows in transit. I’m sorry for the delay. We’ve got a ticket out to USPS to see what the heck is going on. You’re right to be frustrated. It’s not acceptable. They should have been there by now. I went ahead and sent you a text message, I also tried to call, but it went straight to voicemail. Rest assured we will get those cases to you. Even if we have to re-ship some cases. Things like this can be frustrating. But we’re here, and won’t stop until it’s made right. Update 2 06/17/25 8:53AM : We had a great conversation about climbing mountains, ice climbing, family legacies, and a few other topics. We discussed how we will be following up DAILY to ensure you get your order of MREs. USPS is being tremendously slow, but we will get you taken care of! Thank you again for your business!

GoogleGoogle Verified Review